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| Communication Technologies |
Every business relies on effective communication with its customers. The communication is not just to pass the data, it evokes confidence, build credibility, stimulates participation and create loyalty. But today, global, hi-tech, fast-changing business environment, in the context of how you've effectively?
Benchmark-a face-to-face
There is no doubt that face-to-face communication is the most effective way for most users. Why? Bi-directional, by reason of their nature. It is a dialogue. Listeners are passive participants. When someone talks to us, we will send a continuous stream back to their responses. Some are oral, but many, and most are not. These answers are actually competent to change the instructions for the talker message. In addition, they have the power to change how other listeners will interpret the message. (Similarly, other listeners have the power to change the interpretation of its own.)
Unfortunately, however, due to the nature of the business world, it is impossible to carry out all face-to-face meetings. So what kind of options?What are, in particular, the technology provided by the options?
Email-starting point
The advantages are a large number of e-mail and the well known and include (but are not limited to):
E-mail is an excellent mechanism to share information on individuals. It is a fast and cost-effective way.Is an incredibly easy-you can easily apply the time zone. It provides a useful electronic paper trail. It can save you a lot of time, because of the call (social niceties) surrounding the Metal composed of lint-cars, most of which are seen by email unnecessary.It allows recipients to read and reply to messages in your own time. Wording, grammar, and punctuation characters in e-mail, you can view and modify before finally submitting. But e-mail has limitations:
The lack of social niceties is a double-edged sword. Without any other traffic ways to benefit from it is sometimes difficult to interpret the tone of the e-mail and this made some of the messages ambiguous.
Is critical for communication. Many of the people in the emails is not a "real-time" communication. We all have to sit for the end of the list of unaddressed mail. Because e-mail is so easy to ignore, they are also easy to forget. Ironically, the effectiveness of the dissemination of the e-mail: and has been one of the major obstacles to the effectiveness of the communication. It is so easy to send emails, and they are so anonymous-our inboxes has now been flooded with spam. Therefore, e-mail messages will be reviewed in the light of some of the antivirus software.
It is sometimes difficult to identify legitimate emails, but it is very easy to click Remove.In the absence of mail senders are usually geographically (and often culturally) far away from their recipients, they have no immediate visual and aural alerts to help tailor the message to them as you type. But it is not necessary to "called the baby with the bathwater". E-mail is an excellent solution for many of communications needs.
It is sometimes difficult to identify legitimate emails, but it is very easy to click Remove.In the absence of mail senders are usually geographically (and often culturally) far away from their recipients, they have no immediate visual and aural alerts to help tailor the message to them as you type. But it is not necessary to "called the baby with the bathwater". E-mail is an excellent solution for many of communications needs.
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| Communication Technologies |
Web 2.0 Technologies-the perfect supplement
Web 2.0, was created by O'Reilly Media (American media company) in 2004, the term refers to the generation of the internet-based services, which allow users to collaborate and share new information in the online mode.
Web 2.0 technologies are well defined, where it is proposed that these sites Allow sites (members), users can create and share content, including the examination and discussion of ideas, opinions, initiatives and issues. Web 2.0 is communication. It is a static library on the internet pages of endless discussions about the endless world of development. These pages may be restricted to certain persons (eg the Executive) or open to all members. The only difference is that the interaction takes place in cyberspace and those taking part can be sitting behind the keyboard almost anywhere in the world.
Web 2.0 communication message to the understanding of the reader, is not only the $ 10.00, but the audience responses (for example, in the comments). In addition, the Publisher of the actual message is much more fluid, such as the public in General, are informed of the replies. In other words, the Web 2.0 services have face-to-face conversations much more than any of the communications technology before.
It is so easy to send emails, and they are so anonymous-our inboxes has now been flooded with spam. Therefore, e-mail messages will be reviewed in the light of some of the antivirus software. It is sometimes difficult to identify legitimate emails, but it is very easy to click Remove. In the absence of mail senders are usually geographically far away from their recipients, they have no immediate visual and aural alerts to help tailor the message to them as you type. But it is not necessary to "called the baby with the bathwater".
It is so easy to send emails, and they are so anonymous-our inboxes has now been flooded with spam. Therefore, e-mail messages will be reviewed in the light of some of the antivirus software. It is sometimes difficult to identify legitimate emails, but it is very easy to click Remove. In the absence of mail senders are usually geographically far away from their recipients, they have no immediate visual and aural alerts to help tailor the message to them as you type. But it is not necessary to "called the baby with the bathwater".